QUALITY POLICY
Our goal is to operate as a contractor for turnkey projects in the field of industrial plants and infrastructure project as well as carrying out activities in this sector as a leading corporation, both domestically and internationally. We are fully committed to demonstrate our best performance in all area we operate anywhere, anytime and under any circumstances whatsoever, and complete all projects at the same top quality.
In order to reach this goal, we emphasize on the following principles :
ALFEN is committed to add value to our society, environment and economy, increase operational efficiency, ensure customer satisfaction by establishing, implementing and maintaining an efficient and effective quality management system.
ALFEN aims to create a difference in all its projects and always complete all works with “Outright Zero Error”.
ALFEN believes that quality is the keystone to ensure sustainable growth and greater success. To achieve perfection, we adopt lean operation and innovative techniques.
Ensuring customer satisfaction. We understand the request and expectations of our customers and we build long-term relationships based on trust,
Operating in accordance with contract requirements as well as relevant regulations and standards,
We record our acquisitions from our experiences as ‘Best Practices and Lessons Learned” and establish our corporate memory. We transfer this know-how onto all our work and use it as an instrument in advancing both our company and our employees to perfection,
We check the quality performance of our business partners, subcontractors and suppliers to make their quality performance consistent with our goals,
We create methods to ensure the efficiency and sustainability of our system by means of our continuous improvement and development culture.
In accordance with this principles, ALFEN Management is committed to provide all necessary resources for our employees to follow and apply our strict quality principles at the highest level of operational efficiency with a sustainable quality culture understanding. We will implement, continually monitor and improve our Quality System in all activities and ensure that they are in line with this policy, in order to carry our quality principles to the future.
OÄŸuz Ali KOÇ
Quality Manager
